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American Home Shield
- Home Services
- Memphis, TN
About this business
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
They have been prompt in providing a service provider. Also , the providers have been professional and efficient.
Business response:
Dear Susan, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Kim
I have been a client of American Home Shield for over 15 years covering 2 homes. The program works well, and I have never had any serious problems or complaints I would certainly recommend with no reservation Tony Felix
Business response:
Tony, We greatly appreciate your loyalty to us and thank you again for sharing your experience. Sincerely, Mariah
Good response time to assign a service company.
Business response:
Patricia, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. Sincerely, Kim
Easy to contact. Prompt response. Very professional.
Business response:
Dear Mark, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon. Sincerely, Kim
I like that they make an honest effort in a timely manner to try to resolve whatever situation you have. Or replace the item with a like item or similar. What I don't like is some of the representatives I cannot understand them and they don't quite understand. Other than that I highly recommend American Home Shield the warrant is worth the money and they get the job done as quickly as possible. They make all honest efforts to try and resolve your problem as quickly as possible. And I can appreciate that. Thank you American H... read more
Business response:
Melody, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know. Sincerely, Kim
I like the extent of the coverage and the quick response. They have tried many times to dosclaim or exclude the coverage despite the clear contract language, taking up significant amount of time to correct them. Otherwise.fi e eith the service
Business response:
Dear Daniel, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know. Sincerely, Mariah
My experience has been good so far. The appliance department did an amazing job helping navigate the shopping page. One of the appliances was no longer available so I was given the option to shop of site and send my invoice in to Ahs for a check payout. Except for a couple of snag with the payout, the process seem to be working. Still waiting on my check, I will update when complete.
Business response:
Mary, We greatly appreciate your loyalty to us and thank you again for sharing your experience. Sincerely, Mariah
The fast way of making a claim and notifications about the claim.
Business response:
Patricia, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know. Sincerely, Kim
Fast turnaround. But expensive. Monthly rate needs to go down to $50
Business response:
Dear Chris, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us. Sincerely, Kim
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.1 star rating with 140,421 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open at 8:00 a.m.