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American Home Shield

4.8
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.893,573 reviews
Bob Grant's profile image
Bob Grant 
a year ago

Very responsive. Their A/C repair company they sent out was very professional and were very professional. 

Business response:

Dear Bob, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us. Sincerely, Kim 

Karen Donald's profile image
Karen Donald 
a year ago

I enjoy the ease of scheduling service and how quickly the companies contact me to schedule service. Most of the companies that have come out, have done a great job. 

Rich Bider's profile image
Rich Bider 
a year ago

We have been with AHS for many years and have had good and not so good experiences. Our most recent experience with a plumbing issue was a 5 star rating as the company they sent was great. In the past we weren't as fortunate with an air conditioning problem in our previous home because there was a terrible time delay in getting a part and as a result we had no air for several weeks which is not a pleasant situation in the middle of summer in florida. 

Business response:

Rich, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. Sincerely, Mariah 

Johnny Castillo's profile image
Johnny Castillo 
a year ago

Prompt service and excellent resolution. 

Business response:

Dear Johnny, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Kim 

Tanya Ramey's profile image
Tanya Ramey 
a year ago

AHS promptly responded to my online request for plumbing services, and a contractor was immediately assigned. The contractor was personable and professional and swiftly identified and resolved the plumbing issue. 

Business response:

Tanya, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. Sincerely, Kim 

Anthony DeMeglio's profile image
Anthony DeMeglio 
a year ago

Ac Tek is fantastic, great customer service 

Business response:

Anthony, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us. Sincerely, Mariah 

Jacqueline's profile image
Jacqueline 
a year ago

Very attentive, and providing qualified technicians and reputable companies they usually respond within the next day 

Business response:

Jacqueline, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know. Sincerely, Kim 

Joe's profile image
a year ago

AHS strives to provide knowledgeable, competent, courteous, and efficient technicians to complete my service orders. I have had systems/appliances repaired, and I've had them replaced. The replacement process has always been very easy to complete, and I have been very satisfied with the end result. I have been an AHS customer for over 20 years. 

Business response:

Joe, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us. Sincerely, Mariah 

Debbie's profile image
a year ago

Very responsive. Recently assigned a service company who called, came out and fixed the issue all within a day! 

Business response:

Debbie, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Kim 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.8 star rating with 93,573 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open on Monday at 8:00 a.m.