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American Home Shield

4.1
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.1140,410 reviews
Anand's profile image
Anand 
a year ago

They provided a good service. The per visit price is too high though. 

Business response:

Dear Anand, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah 

Angela's profile image
Angela 
a year ago

I have used American Home Shield for 5 years and have been satisfied with their service. The only negative thing is that I wish they had more local plumbers to choose from. 

Business response:

Dear Angela, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon. Sincerely, Kim 

Julie's profile image
Julie 
a year ago

Fast service, problem fixed with friendly service. 

Business response:

Dear Julie, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah 

Janice Carll's profile image
Janice Carll 
a year ago

They tried to fix our refergerator with two different repairs. But that didn't work So then the process to replace it with a new one seem to take a little longer. But they offered several options to purchase a new one. That was nice. 

Business response:

Janice, We greatly appreciate your loyalty to us, and thank you again for sharing your experience. Sincerely, Mariah 

Raul Daniel's profile image
Raul Daniel 
a year ago

Amazing customer service and peace of mind if anything goes wrong at home. 

Business response:

Raul, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know. Sincerely, Kim 

Kevin Shankle's profile image
Kevin Shankle 
a year ago

Prompt service, with great results. I've never been denied a claim in the 13 years I've been a customer. I have gotten replacements for the AC, furnace, range, dishwasher, garagedoor motor and belt, and a hot water heater. This doesn't include how much I've saved in repairs as well. The monthly price has gone up quite a bit over the years, but in the end you make a lot of your money back in the claims. 

Business response:

Kevin, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know. Sincerely, Kim 

Lori Dodson's profile image
Lori Dodson 
a year ago

I've had AHS for at least 8 years and they have always treated me well. 

Business response:

Dear Lori, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know. Sincerely, Mariah 

Wade LeCheminant's profile image
Wade LeCheminant 
a year ago

I was disappointed with A1 Mitchell. They came out to my house and made a repair then a se dart leak in a valve stem appeared which they blames on me as the home owner. (I have video showing they were the only ones to touch the unit). Then AHS sent another company who was amazing. I would give them 10 stars if we could. 

Business response:

Dear Wade, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us. Sincerely, Kim 

Giselle BUSH's profile image
Giselle BUSH 
a year ago

They have always been able to assign a company right away and have ensured the work gets done properly. Those companies have also always been very prompt and thorough with our issues. 

Business response:

Dear Giselle, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us. Sincerely, Kim 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.1 star rating with 140,410 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open at 8:00 a.m.