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American Home Shield

4.1
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.1139,829 reviews
Necole's profile image
Necole 
a year ago

I like the efficient service rendered. The competent customer service representatives. 

Business response:

Necole, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know. Sincerely, Kim 

Wanda's profile image
Wanda 
a year ago

She was professional, knowledgeable and very efficient. 

Business response:

Wanda, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know. Sincerely, Kim 

Michael Brennan's profile image
Michael Brennan 
a year ago

Very average company who more tries to duct tape any appliance rather than replace. No matter the issue with fridge, HVAC or ice machine, they are going to go out of their way to have 3 or more visits (and charge you for them) before replacing with new. 

Business response:

Hi Michael, Please provide your contract number. 

Brenda's profile image
Brenda 
a year ago

response time. set me up with reliable people . 

Business response:

Dear Brenda, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon. Sincerely, Kim 

nickole johnson's profile image
nickole johnson 
a year ago

Some of the contractors that are connected with the company are horrible. I had a horrible experience trying to get my dryer fix and felt like American home shield did nothing to make the experience better 

Business response:

Dear Nickole, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us. Sincerely, Kim 

Randy Linker's profile image
Randy Linker 
a year ago

My A/C was fixed in 2 days. Much appreciated. 

Business response:

Randy, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know. Sincerely, Kim 

Jan's profile image
Jan 
a year ago

AMS has held up there end and replaced my broken items. 

Business response:

Dear Jan, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah 

Susanne's profile image
Susanne 
a year ago

I've been with American Home Shield for over a year now and am amazed how much time, money and headaches it saved me. As a single female, all I have to do is call them and they take care of the rest. No researching companies and reviews, just fast reliable service. Had numerous appliances fixed/replaced. Extremely fast, friendly and accurate. Highly recommend this company. 

Business response:

Dear Susanne, We greatly appreciate your loyalty to us and thank you again for sharing your experience. Sincerely, Kim 

Andrea Luke (Andrea L)'s profile image
Andrea Luke (Andrea L) 
a year ago

Ilike that the person that came to fix my washer and dryer as repiriable 

Business response:

Dear Andrea, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon. Sincerely, Kim 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.1 star rating with 139,829 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open tomorrow at 8:00 a.m.