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American Home Shield
- Home Services
- Memphis, TN
About this business
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
American Homeshield is great if all you need is to have something simple repaired. However, if you have something difficult or you require a replacement, you will have to wait at least 30 days for any resolution of a broken appliance issue. In addition, no one will automatically contact you to schedule replacement or to discuss the options for resolution... you have to repeated contact them for status updates and to obtain a replacement. This is very frustrating to do especially when you have to go without a major appliance ... read more
Business response:
Edy, I'm so sorry for the problems you've been experiencing. Please reach out to us at bestco@ahs.com so we can discuss this further. Sincerely, Mariah
Prompt, respectful, courteous, and efficient
Business response:
Dear Michelle, I'd like to thank you for bringing this to our attention. I apologize for the difficulties you've been experiencing and would like to discuss this more. Feel free to contact me at bestco@ahs.com. Sincerely, Kim
The tech did a great job! Even returned to finish the job!
Business response:
Dear Michael, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Kim
Loved the timelines and professionalism,everything went super smooth
Business response:
Ronald, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. Sincerely, Kim
Easy-to-use and have always gotten our money's worth.
Business response:
Dear Raymond, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us. Sincerely, Mariah
The gentleman who came to troubleshoot was very knowledgeable, polite and friendly
Business response:
William, We greatly appreciate your loyalty to us and thank you again for sharing your experience. Sincerely, Mariah
They quick handle the issue I was having and sent a vendor out to fix the problem
Business response:
Dear Tavey, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Kim
The only down side is the repair and parts take several weeks to complete but that’s part of our todays problems since Covid19’
Business response:
Dear Chris, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah
They responded quickly and repair was resolved.
Business response:
Dear William, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon. Sincerely, Kim
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.1 star rating with 142,924 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open at 8:00 a.m.