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American Home Shield
- Home Services
- Memphis, TN
About this business
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I am disappointed that AHS is allowing the plumbing contractor to add excessive costs to the replacement of my water heater. $765 in my costs including up charges on city permit and $90 for foam insulation. This is a $1.78 foam piece that can be cut and installed in less than 2-3 minutes. Overall I like AHS but would like that AHS works on behalf of their customers to control the pricing of a repair like this. AHS has the line prices. Customers are held hostage when in need of hot water for washing and cleaning.
Business response:
Dear Jef, I'm so sorry for the problems you've been experiencing. Please reach out to us at bestco@ahs.com so we can discuss this further. Sincerely, Mariah
the work order was quickly executed and completed.
Business response:
Dear Dennis, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon. Sincerely, Kim
Very fast service. Technician know what to do.
Business response:
Anneanne, Dear Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Kim
Good Company, provides good service and the ladies that takes the calls from companies are always so helpful.
Business response:
Virginia, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know. Sincerely, Mariah
Customer support is not knowledgeable enough to handle some service requests. Have to talk to multiple people to get the request taken care of.
Business response:
Dear RK, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us. Sincerely, Kim
Although I wasn't able to get an appointment to fix my refrigerator earlier than a week, the technician who visited my home was timely and very professional. The mechanical issue was resolved quickly.
Business response:
Dear Regional, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Kim
Punctual service. Broad coverage. Professional customer service.
Business response:
Dear Buddy, We greatly appreciate your loyalty to us and thank you again for sharing your experience. Sincerely, Kim
Easy to work with and they set up quick appointments with the tradespeople. Their trade group is amazing!
Business response:
Dear Bubba, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon. Sincerely, Mariah
It great to know that when you call on American Home Shield, your service demands will more than likely be met. Very efficient, timely and the customer service is excellent. For the one claim that I have made, I was very satisfied with the company that they chose to satisfy my home needs.
Business response:
Dear Chanel, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us. Sincerely, Kim
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.1 star rating with 139,829 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open tomorrow at 8:00 a.m.