This profile has been claimed by the business owner or representative.
American Home Shield
- Home Services
- Memphis, TN
About this business
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Our old washer started acting up and jammed the door; AHS sent a technician that was supposed to come 1 week later, but they cancelled because the technician got sick. I called AHS and they quickly resolved the issue and send another technician two days later. The technician diagnosed the issued, but recommended replacing the washer. We went and purchased a new washer and AHS reimbursed us for a large portion of the cost of the machine.
Business response:
Dear Matthew, We greatly appreciate your loyalty to us and thank you again for sharing your experience. Sincerely, Kim
Mark was timely and did a superb job, very satisified.
Business response:
Barry, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know. Sincerely, Kim
The helpfulness and the professionalism of the telephone operators.
Business response:
Carmen, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. Sincerely, Kim
I have been with American Home Shield for over 16 years. I begins with the Amazing customer service that AHS employs. Constantly training and retaining the best team! The Customer Service , no matter what dept, work as a team!! The Customer is the Valued Client. AHS Partners with certified skilled traders from your community. As with any Home Warranty Company educate yourself!! Compare the plans. Compare the prices. I did!! Choose the Plan that best fits your need. Got questions, call American Home Shield.
Business response:
Hi Daisy, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah
Overall experience to include the service tech was excellent.
Business response:
Dear Roger, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah
They helped me in covering my roof leaks and I consider them the best with their clean job and they repair things neatly . They worth it because I love their service
Business response:
Dear Jnr, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us. Sincerely, Mariah
I am happy about the timely response and the help with getting a new water heater, which was no cost to me.
Business response:
Nicole, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know. Sincerely, Mariah
The company provides immediate resolution to my issues. They understand the significant impact issues would on our family and worked quickly and tirelessly to resolve it. I have been an American Home Shield customer for over two decades because I know they are only a phone call away when I need them.
Business response:
Jim, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us. Sincerely, Mariah
I like that the services that I needed were covered. The provider was very helpful and thorough. My problems are solved.
Business response:
Ann, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. Sincerely, Kim
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.1 star rating with 139,829 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open tomorrow at 8:00 a.m.