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American Home Shield

4.1
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.1139,829 reviews
David's profile image
David 
a year ago

I pays for unexpected expenses and uses good contractors. 

Business response:

Dear David, We greatly appreciate your loyalty to us and thank you again for sharing your experience. Sincerely, Kim 

Juan's profile image
Juan 
a year ago

They respond on a timely manner and take care of the problem. 

Business response:

Dear Juan, We greatly appreciate your loyalty to us and thank you again for sharing your experience. Sincerely, Kim 

Deirdre's profile image
Deirdre 
a year ago

I like American Homeshield it provided less stress about my appliance’s breaking down and not having money for repairs. What I dislike is how my cost each year has so drastically increases. 

Business response:

Deirdre, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. Sincerely, Mariah 

Cynthia's profile image
Cynthia 
a year ago

Most service requests have been handled expeditiously, however one call for an electrician that was not! After several calls for service, I cancelled the request and had to fend for myself. Not a good thing! 

Business response:

Dear Cynthia, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us. Sincerely, Mariah 

Peter Kay's profile image
Peter Kay 
a year ago

I have had two claims which were both handled quickly and effectively. 

Business response:

Peter, We greatly appreciate your loyalty to us, and thank you again for sharing your experience. Sincerely, Mariah 

Kenneth's profile image
Kenneth 
a year ago

I thought the item was to be 100% covered not just over 50%. The service was great. 

Business response:

Kenneth, Dear We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon. Sincerely, Kim 

Laura's profile image
Laura 
a year ago

Very responsive to requests for service. So far all the companies I have worked with have been helpful and solved my issues. 

Business response:

Laura, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. Sincerely, Kim 

Lawrence's profile image
Lawrence 
a year ago

When I had to use an out of network HVAC tech there was no easy way to get reimbursed for the amount it cost over the $125 standard fee and I finally gave up. When I used their authorized techs it was a much better experience. 

Business response:

Dear Lawrence, Your review is concerning to me, and I'd like to know more about it. Please contact me a bestco@ahs.com so I can investigate this further. 

MaryPat Healey's profile image
MaryPat Healey 
a year ago

I had four appliances that needed to be looked at. AHS was responsive, all were professional and personable. 

Business response:

Dear Mary, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon. Sincerely, Mariah 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.1 star rating with 139,829 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open at 8:00 a.m.