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American Home Shield
- Home Services
- Memphis, TN
About this business
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Customer support is not knowledgeable enough to handle some service requests. Have to talk to multiple people to get the request taken care of.
Business response:
Dear RK, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us. Sincerely, Kim
Although I wasn't able to get an appointment to fix my refrigerator earlier than a week, the technician who visited my home was timely and very professional. The mechanical issue was resolved quickly.
Business response:
Dear Regional, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Kim
Punctual service. Broad coverage. Professional customer service.
Business response:
Dear Buddy, We greatly appreciate your loyalty to us and thank you again for sharing your experience. Sincerely, Kim
Easy to work with and they set up quick appointments with the tradespeople. Their trade group is amazing!
Business response:
Dear Bubba, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon. Sincerely, Mariah
It great to know that when you call on American Home Shield, your service demands will more than likely be met. Very efficient, timely and the customer service is excellent. For the one claim that I have made, I was very satisfied with the company that they chose to satisfy my home needs.
Business response:
Dear Chanel, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us. Sincerely, Kim
Our old washer started acting up and jammed the door; AHS sent a technician that was supposed to come 1 week later, but they cancelled because the technician got sick. I called AHS and they quickly resolved the issue and send another technician two days later. The technician diagnosed the issued, but recommended replacing the washer. We went and purchased a new washer and AHS reimbursed us for a large portion of the cost of the machine.
Business response:
Dear Matthew, We greatly appreciate your loyalty to us and thank you again for sharing your experience. Sincerely, Kim
Mark was timely and did a superb job, very satisified.
Business response:
Barry, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know. Sincerely, Kim
The helpfulness and the professionalism of the telephone operators.
Business response:
Carmen, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. Sincerely, Kim
I have been with American Home Shield for over 16 years. I begins with the Amazing customer service that AHS employs. Constantly training and retaining the best team! The Customer Service , no matter what dept, work as a team!! The Customer is the Valued Client. AHS Partners with certified skilled traders from your community. As with any Home Warranty Company educate yourself!! Compare the plans. Compare the prices. I did!! Choose the Plan that best fits your need. Got questions, call American Home Shield.
Business response:
Hi Daisy, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.1 star rating with 140,424 reviews.
When is American Home Shield open?
American Home Shield is open now. It will close at 5:00 p.m.