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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Chris, the repairman, did a great job on the furnace repair. Very professional. The only thing I can pick at is it took to many days to get him here.
Business response:
We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.
In my opinion the service provided offsets the cost of coverage.
Business response:
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!
I've had AHS for 23 years. They've replaced a couple of hot water heaters and provided small repairs. But when my 30+ year AC needed to be replaced, all they'd do is continue to band-aid it...for months and months. Finally, due to chronic lung issues, I had to pay over $7,000 for a new unit and AHS only reimbursed me a couple of hundred. (Without a dependable AC unit, I'd likely end up being hospitalized. Lung patients don't fare well without AC in the heat of the summer in Texas.)
Business response:
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
I am not using the guaranty until now, I can not evaluate how valuable is it. I received I service for checking my Ac and it was good.
Business response:
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!
For our last issue we had a broken central air conditioner. It was late so I went on line and easily reported the problem. A wonderful service man, Jose, came out to our home the next day. He checked our freon levels and then quickly identified the issue, had the part on his truck and was on his way in a half hour. I could not have asked for more.
Business response:
We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.
They were responsive to my latest call and got a contractor on immediately, who was reliable and efficient. On a previous call, they had assigned an untrustworthy contractor and wouldn’t change to another one when requested.
Business response:
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
Responsive company with knowledgeable and professional techs. Couldn’t think not having this coverage.
Business response:
We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.
I like the plan coverage, easy to request service, and response of most service contractors.
Business response:
We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.
Great service . We will recommend AHS to friends. We have piece of mind knowing they handle everything. We have a particular repair company. We can request them anytime. The agents are helpful and informative Online request are easily obtained.
Business response:
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.8 star rating with 93,620 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open on Monday at 8:00 a.m.