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American Home Shield

4.1
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.1141,235 reviews
Dr. Cesar Costa Luna's profile image
Dr. Cesar Costa Luna 
a year ago

Quick response to my needs Even though you increased the fees 

Business response:

Dear Dr. Cesar, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Kim 

Shirley's profile image
Shirley 
a year ago

I was very pleased with the technician. He spotted the problem in an appliance that I thought was in another appliance in my kitchen. 

Business response:

Dear Shirley, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us. Sincerely, Kim 

juleward's profile image
juleward 
a year ago

Polite, efficient service by knowledgeable repair persons. 

Business response:

Dear Juleward, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah 

Barbara's profile image
Barbara 
a year ago

The service was very fast and my issue was resolved quickly. I was notified within hours that a repairment would be available and at my home to fix my problem and I was very thankful. 

Business response:

Dear Barbara, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us. Sincerely, Kim 

Karen knight's profile image
Karen knight 
a year ago

Excellent service and an appt was scheduled within 48hrs. The technician sent out was absolutely wonderful! 

Business response:

Karen, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know. Sincerely, Kim 

Ben's profile image
Ben 
a year ago

Amazing service. I expected it to take a long time for someone to come out, but they came after one business day. The motor went out on my ac unit. I am certain we saved money. The technician sweated a lot and got the job done. Very thankful! 

Business response:

Ben, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. Sincerely, Kim 

Pamela's profile image
Pamela 
a year ago

Got someone out to take care of problem quickly 

Business response:

Dear Pamela, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah 

Kelsey Mastin's profile image
Kelsey Mastin 
a year ago

Policy was paid for by the seller of the house. But I picked the company and have been satisfied with what they provide. It was easy transition and they were available immediately after closing if I needed. 

Business response:

Kelsey, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us. Sincerely, Mariah 

Jef W's profile image
Jef W 
a year ago

I am disappointed that AHS is allowing the plumbing contractor to add excessive costs to the replacement of my water heater. $765 in my costs including up charges on city permit and $90 for foam insulation. This is a $1.78 foam piece that can be cut and installed in less than 2-3 minutes. Overall I like AHS but would like that AHS works on behalf of their customers to control the pricing of a repair like this. AHS has the line prices. Customers are held hostage when in need of hot water for washing and cleaning. 

Business response:

Dear Jef, I'm so sorry for the problems you've been experiencing. Please reach out to us at bestco@ahs.com so we can discuss this further. Sincerely, Mariah 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.1 star rating with 141,235 reviews. 

When is American Home Shield open?

American Home Shield is open now. It will close at 5:00 p.m.