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American Home Shield
- Home Services
- Memphis, TN
About this business
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
good customer service and easy to talk with
Business response:
John, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know. Sincerely, Kim
Always great service. Fixes the issue. Timely
Business response:
Dear Delena, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us. Sincerely, Kim
Very Professional. Had A/C compressor fan motor die. Tech ordered new. Replaced it in 15 minutes. Highly recommend going with American Home Shield. A+
Business response:
Dear David, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon. Sincerely, Kim
The service was great it took a while to get the part it’s working great
Business response:
Dear David, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon. Sincerely, Mariah
Their website for making payments and requesting service is great. They will service small issues quite quickly and will likely pay your claim when it's a smaller cost. If you have anything larger that is higher cost, they will find any way possible to get out of paying that item and tends to take longer to get serviced. If you have something like an Air Conditioning issue it will take 4-8 days for someone to get out to take a look at it. This is especially bad when you live in Arizona (a very hot climate and considered an e... read more
Business response:
Dan, I'm so sorry for the problems you've been experiencing. Please reach out to us at bestco@ahs.com so we can discuss this further. Sincerely, Mariah
My problem was resolved quickly. Within a couple of day I had my new refrigerator. The choices were great too.
Business response:
Dear Kim, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Kim
Too expensive and not everything is fixed in a timely manner nor do they always agree to fix items
Business response:
Dear Hope, I understand your frustration and appreciate your feedback. Please feel free to contact us at bestco@ahs.com so we can talk more about your experience. Sincerely, Mariah
Called in to report issue. Service company was here next business day. Had to order parts and return. Completely finished within the week.
Business response:
Jefferson, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. Sincerely, Kim
The service repair guy Steve was very knowledgeable and he was able to resolve the issues immediately the parts arrived. Very courteous and he explained the whole process and was on time too. Overall service from the insurance/ coverage was impressive
Business response:
Dear Lanre, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us. Sincerely, Kim
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.1 star rating with 139,830 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open at 8:00 a.m.