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American Home Shield

4.8
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.893,622 reviews
Tiffany Bargas's profile image
Tiffany Bargas 
a year ago

American Home Shield is easy to use and they respond quickly. 

Business response:

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner. 

Salek Walker's profile image
Salek Walker 
a year ago

Very quick service and connection to C&R repair. They have also been great. I have used AHS twice now and have received excellent service both times! 

Business response:

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Wendyann's profile image
a year ago

Excellent, fast , efficient service.was kept up to date with all orders and progress 

Business response:

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner. 

Kathie's profile image
a year ago

Dependable to provide experienced contractors who perform good work. 

Business response:

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Evelyn's profile image
a year ago

Willingness to help solve my problem and connect me with the right agent 

Business response:

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Steven's profile image
a year ago

American Home Shield has always come through for me. They are fast to react to problems and the people they send to check out my requests are always easy to work with and do a great job. As for the times I've needed to replace appliances it has always been a very easy process. 

Business response:

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Marvis's profile image
a year ago

I like the ease of putting in a service although I called in and wasn't happy with the customer service at all. The 1st rep completely told me a lie. The 2nd rep was very rude. The 3rd rep was more helpful but I asked for a list of the charges from the 1st company and still I haven't received it. But just an FYI Air Dynesty is a complete ripe off they are grousley over charging your customers even charging for things that shouldn't charge for like freon in a new unit. Because new units are prefilled already. And not to menti... read more

Business response:

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Cindy's profile image
a year ago

The customer service is great. The technicians are wonderful and very helpful. Thank you for all you are doing. 

Business response:

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs. 

Barbara Colvin's profile image
Barbara Colvin 
a year ago

My service request was handled in a professional and timely manner. 

Business response:

Dear Barbara, we are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon. ​ ​ 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.8 star rating with 93,622 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open tomorrow at 8:00 a.m.