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American Home Shield

4.1
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.1139,829 reviews
Angel C (Angels Farm)'s profile image
Angel C (Angels Farm) 
a year ago

Love AHS best warranty company I have had it for years. Professionalism, Customer Service is good, cover lots of Appliances! 

Business response:

Dear Angel, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Kim 

Judy's profile image
Judy 
a year ago

Took time to get parts. nice men Wyatt & Sam. 

Business response:

Dear Judy, We greatly appreciate your loyalty to us and thank you again for sharing your experience. Sincerely, Kim 

Susan's profile image
Susan 
a year ago

The representative was prompt. The representative was both professional and friendly. He was also knowledgeable 

Business response:

Dear Susan, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Kim 

Ernesto's profile image
Ernesto 
a year ago

I like the response of the representative with the pront response to your request for da 

Business response:

Ernesto, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. Sincerely, Kim 

Sam Dunham's profile image
Sam Dunham 
a year ago

I like the web interface for making a claim. I got a service number and a call from the assigned repair service within 15 minutes. 

Business response:

Dear Sam, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us. Sincerely, Kim 

Brenda Hill's profile image
Brenda Hill 
a year ago

I've had good service. Most of my service requests are scheduled within a few days. Knock on wood, we only had one issue that was an emergency. We had to call someone ourselves due to the time frame and get reimbursed later. 

Business response:

Brenda, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know. Sincerely, Mariah 

Sherwin Seyjagat's profile image
Sherwin Seyjagat 
a year ago

Prompt and quality service. Technician was knowledgeable and helpful. Problem was identified and solutions presented. 

Business response:

Sherwin, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon. Sincerely, Mariah 

L'Oreal Tucker's profile image
L'Oreal Tucker 
a year ago

I don't like that you don't get a breakdown bill of what the warranty actually paid for. So it I'm paying a 100 service fee then 300 plus in fees the warranty doesn't cover what actually did you all cover? 

Business response:

Hi L'Oreal, I'm so sorry for the problems you've been experiencing. Please reach out to us at bestco@ahs.com so we can discuss this further. Sincerely, Mariah 

Nina's profile image
Nina 
a year ago

AMERICAN HOME SHIELD IS GREAT. VERY EFFICIENT AND SIMPLE. VERY IMPRESSED WITH THIS COMPANY 

Business response:

Nina, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us. Sincerely, Mariah 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.1 star rating with 139,829 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open tomorrow at 8:00 a.m.