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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Fast response and ease of scheduling a repair.
Business response:
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!
Every time I submit a claim, it doesn't take that long for them to have a service person call me to set up an appointment to come look at the item I'm having trouble with.
Business response:
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!
Ahs was quick and efficient with handling my work order and remedy
Business response:
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
Service is good but the price keeps increasing and almost doubled in 4 yrs. And was shocked to see a termination fee as well which I didn't experience with other companies.
Business response:
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
Good communication about company assigned to service request. Good companies that provide the service.
Business response:
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!
I have had AHS for over 10 years. I am satisfied with the service that is offered. However your billing dept. I had a problem with about 10 days ago. I was charged for my monthly service twice and I only approved bill pay from my bank once. I tried to resolve this and the customer service representative couldn't help me. I went round & round with her for over 20 min, I finally asked for her supervisor & spoke with her & still did not get this resolved. She said I had approved (I don't recall doing this) to have the charge ta... read more
Business response:
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
Once I called to set up a schedule, all things worked as planned. The service professionals set to do the work were prompt, polite, knowledgeable, clean. I was impressed that in both cases (two services scheduled), the service person provided some best practice tips and called back to make sure thing were all good.
Business response:
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!
Excellent service, having a home insurance gives you a peace of mind.
Business response:
Hi Carlos, We’re thrilled to hear that you were satisfied with our services. Your feedback is appreciated, and we look forward to helping you again. Sincerely, Mariah
I really liked that Texas Plumbing co came the next day Mr.Luna replaced my toilet that was broken. He did a very good job. Got here on time.
Business response:
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.8 star rating with 93,622 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open on Monday at 8:00 a.m.