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American Home Shield

4.8
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.8105,588 reviews
Saritha Rao's profile image
Saritha Rao 
a year ago

I liked the ease of use, the quality service, the no hassle finding how to get something fixed. It relieved me of a lot of headache. 

Brita Buhrman's profile image
Brita Buhrman 
a year ago

Reliable, fast, and very good customer service 

Percy's profile image
a year ago

The few times that I’ve called the situation has always been professional. Resolution seems to be the priority. When I called even for a problem that wasn’t fixed the first time they were apologizing and eagerly wanted to rectify it. I honestly have no negative issues with American Home Shield. But they ought to instilled within their protocol that they ask for payment after either situation: new customers existing customers. New customers should be told after the program has been explained and existing customers after they ... read more

James's profile image
a year ago

Customer Service Representatives do not have a clear command of the english language and can be very difficult to understand on the phone 

Aaron Nelson's profile image
Aaron Nelson 
a year ago

Quick. Fast assessment. The plumber was nice and good. 

Travis's profile image
a year ago

I LOVE THE CONTRACTORS THAT ARE ASSIGNED , I DISLIKE THE RESPONSE TIME 

Richard Bosco's profile image
Richard Bosco 
a year ago

Very helpful company knew what they are doing very professional they were very Amazing would recommend them to any one 

James Shelton's profile image
James Shelton 
a year ago

AHS contacted the plumbing company to send out another technician to re-diagnose the problem. The plumber was able to fix the problem. 

Leontyne Fontenot's profile image
Leontyne Fontenot 
a year ago

The caliber of the contractors sourced is poor. On all of my claims, I've either had rework or had to request a second opinion contractor. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.8 star rating with 105,588 reviews. 

When is American Home Shield open?

American Home Shield is open now. It will close at 5:00 p.m.