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American Home Shield

4.8
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.893,622 reviews
Terry's profile image
a year ago

GREAT SERVICE AND EASY TO DEAL WITH. THE TECHNITIONS THAT HAVE CAME OUT HAVE BEEN GREAT AND VERY KNOWLEDGEABLE. 

Business response:

Thanks, Terry. We’re thrilled to hear that you were satisfied with our services. Your feedback is appreciated, and we look forward to helping you again.​ Sincerely, ​ Mariah 

Diana Gregory's profile image
Diana Gregory 
a year ago

Easy to put in a service request; AHS found a provider that was actually servicing the Magalia area (First American couldn't find a dryer repair service person - I had to find my own) 

Business response:

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs. 

William Hershey's profile image
William Hershey 
a year ago

AHS is a good company for a home warranty, they have a fast response time with good customer service. 

Business response:

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Alton McCoy's profile image
Alton McCoy 
a year ago

My recent transaction for my Dryer and Microwave has been an ongoing process due to waiting on parts for my Dryer after the first service call and microwave which the parts didn't work. I have to continue to wait for a microwave replacement now. I was happy and please for the quick repair to get my Ceiling Fan lights working!!! 

Business response:

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Brian's profile image
a year ago

Overall, AHS has provided good services to me with one exception. It involved my AC unit & it took 3 weeks to repair! I have been an AHS customer for 24 years. 

Business response:

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner. 

Jon Schroeder's profile image
Jon Schroeder 
a year ago

Great program and would highly reccomend. 

Business response:

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

R Hackworth's profile image
R Hackworth 
a year ago

I’m very happy with my recent warranty repairs. I like the fact that I am able to file a warranty claim online at anytime. I am also able to pay my deductible online. The vendors that performed the warranty were prompt, courteous and professional. I’m happy I decided to purchase the HSA warranty plan. 

Business response:

Dear R. Hackworth, we are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon. 

Christine's profile image
Christine 
a year ago

See comments below . Excellent service and great investment. 

Business response:

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

William Mead's profile image
William Mead 
a year ago

I have used several different home warranty companies over the past 30 years. AHS is the best by far & the only 1 I would recommend. / 

Business response:

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.8 star rating with 93,622 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open tomorrow at 8:00 a.m.