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American Home Shield

4.8
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.893,622 reviews
Chad's profile image
a year ago

Not happy that we went from paying $48 to $64 a month without any notice or a choice to continue the plan 

Business response:

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Phil Creger's profile image
Phil Creger 
a year ago

Need to clarify when items will not be covered based on the age of the item. Three years ago, repaired the microwave although it was 9 yeas old. Last month, would not repair the HVAC Condenser unit because it was 9.5 years old. 

Business response:

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Emily's profile image
a year ago

I have used AHS several times over the years. I usually use the app to initiate a claim. The referral with the service provider has been sent within minutes and I have been completely satisfied with the companies that have taken care of my issues. 

Business response:

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner. 

Pamela's profile image
a year ago

Good service for the money paid every month. 

Business response:

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Diane's profile image
a year ago

The company you selected was available immediately. Arrived when they said they would. They were friendly and honest. Im very happy. 

Business response:

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner. 

Wille's profile image
a year ago

Whenever we request appliance repairs, it’s always a different company. We have found that There is one company that has far surpassed all other companies we have had in the past. This company has fixed all of our kitchen appliances. If ( when) we need appliance repairs, I want to have right to choose this particular company. If this can be arranged, I will be an extremely happy camper ( long time customer)!! Thanks so much for your consideration. 😃 

Business response:

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Maria's profile image
a year ago

It was awsome. From submitting the phone call, to the delivery of the new microwave. Everyone was very nice efficient, professional and kind. 

Business response:

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs. 

Becky Carter Plezia's profile image
Becky Carter Plezia 
a year ago

Great value for your money. Peace of mind. 

Business response:

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs. 

Leon's profile image
a year ago

I really like the professionalism of the whole operation. From customer service representative to the technician that comes out. 

Business response:

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.8 star rating with 93,622 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open tomorrow at 8:00 a.m.