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American Home Shield

4.8
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.893,622 reviews
Robert's profile image
a year ago

I liked the service request time and the courtesy of Chad our technician. It was efficient service and timely. Thanks 😊 

Business response:

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Devlin's profile image
a year ago

I love American home shield but they should hire companies that work on Saturday because my ac failed one Thursday night and I have to wait until the next Monday to get my ac fixed but anyway American home shield is great so I am happy 

Business response:

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs. 

Mary Becker's profile image
Mary Becker 
a year ago

Prompt affordable service. I have referred my colleagues to your company. I don't always do that! 

Business response:

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Cynthia's profile image
a year ago

Fast time to send repair man out. Easy to make appointment to have new washer delivered. Delivery men showed up on time and removed old washer and put in new one. 

Business response:

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Harold's profile image
a year ago

Customer service is Great, and the repairs were Great. 

Business response:

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Kenneth's profile image
a year ago

Awesome service and very prompt. Highly recommend 

Business response:

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Milagros Franqui's profile image
Milagros Franqui 
a year ago

The warranty companies should rate the companies they sent out. A lot of these companies attempt tell you that you need a different repair and that the warranty company doesn't cover it and you have to pay out of pocket. I have been a loyal customer for many years and have encountered many different experiences. this happens quite often, leaving the consumer with no solutions. 

Business response:

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Dock's profile image
a year ago

Good prompt response. Very professional service. 

Business response:

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner. 

Carolyn's profile image
a year ago

I am very happy with American Home Shield, but some of the companies are poor communicators. 

Business response:

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.8 star rating with 93,622 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open tomorrow at 8:00 a.m.