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American Home Shield

4.1
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.1139,830 reviews
Leslie's profile image
Leslie 
a year ago

Worth the money most times in service calls. Some of the contractors or professional and courteous 

Business response:

Dear Leslie, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Kim 

Pamela's profile image
Pamela 
a year ago

They were very hard workers and very polite. They answered all my questions. In short they were amazing. They also clean up after they had finished. 

Business response:

Pamela, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. Sincerely, Kim 

Lewis's profile image
Lewis 
a year ago

Timely and effective work, very informative. 

Business response:

Dear Lewis, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah 

Nancy Dickens's profile image
Nancy Dickens 
a year ago

American Home Shield provides outstanding customer service and is always there to help me save money on my HVAC and appliance repairs and utility bills. Also, AHS has a great home warranty and it replaced my HAVC, hot water heater, and ceiling fan with good quality products when they couldn't be repaired. 

Business response:

Dear Nancy, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. Sincerely, Mariah 

Lisa's profile image
Lisa 
a year ago

The repairman Ben was very efficient and professional. However, I still have a banging noise within my washing machine. ??? 

Business response:

Lisa, I'm so sorry for the problems you've been experiencing. Please reach out to us at bestco@ahs.com so we can discuss this further. Sincerely, Mariah 

Ivette's profile image
Ivette 
a year ago

AHS was on top of things. When I wasn't receiving call back from company they stepped in and got things rolling 

Business response:

Dear Ivette, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Kim 

David A (fburgdave)'s profile image
David A (fburgdave) 
a year ago

Has consistently been well worth the peace of mind knowing that items will be quickly repaired. Just as with all insurance products, it pays to opt for the higher level plans (Gold, Platinum), as we have had almost all repairs completed within 1 week of initial report. Have used AHS policies on our past three (including current) homes and has been well apprecitaed. 

Business response:

Dear David, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us. Sincerely, Kim 

Sara Walsh's profile image
Sara Walsh 
a year ago

Bring customer service back to the US. They seem to be nice and helpful but they are very hard to understand. 

Business response:

Dear Sara, We greatly appreciate your loyalty to us and thank you again for sharing your experience. Sincerely, Kim 

Kevin Mckee's profile image
Kevin Mckee 
a year ago

American Home Shield provided quick and professional service. 

Business response:

Kevin, We greatly appreciate your loyalty to us, and thank you again for sharing your experience. Sincerely, Mariah 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.1 star rating with 139,830 reviews. 

When is American Home Shield open?

American Home Shield is open now. It will close at 5:00 p.m.