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American Home Shield

4.1
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.1139,830 reviews
Leontyne Fontenot's profile image
Leontyne Fontenot 
a year ago

The caliber of the contractors sourced is poor. On all of my claims, I've either had rework or had to request a second opinion contractor. 

Business response:

Leontyne, I'm so sorry for the problems you've been experiencing. Please reach out to us at bestco@ahs.com so we can discuss this further. Sincerely, Mariah 

abet mabutas's profile image
abet mabutas 
a year ago

Awesome and quick response home warranty, very professional agent representative. 

Business response:

Dear Abet, We greatly appreciate your loyalty to us and thank you again for sharing your experience. Sincerely, Kim 

Pat Ellington's profile image
Pat Ellington 
a year ago

I've had this policy for several years and just this year I've had to use it. So far I'm happy with the service I've received. I don't like sometimes that I have to wait 24 hrs to receive contact, I wish it could be same day with ina few hours. But I understand that's how the company works. 

Business response:

Dear Pat, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Kim 

Gary's profile image
Gary 
a year ago

Prompt service from American Home Shield 

Business response:

Dear Gary, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us. Sincerely, Kim 

Alfredo's profile image
Alfredo 
a year ago

Great company prompt response, the professionalism was amazing 

Business response:

Alfredo, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah 

Sue Fiaschetti's profile image
Sue Fiaschetti 
a year ago

I recently needed repair service for my dishwasher and was pleasantly surprised by how fast the entire process was. From the first call to American Home Shield to completion of service all went very quick and smooth ! Looks like American Home Shield has stepped up their game! 

Business response:

Dear Sue, We greatly appreciate your loyalty to us and thank you again for sharing your experience. Sincerely, Kim 

Nelkasia Graves's profile image
Nelkasia Graves 
a year ago

Excellent customer service and great technical support 

Business response:

Dear Nelkasia, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah 

Linda's profile image
Linda 
a year ago

They have always taken care of our needs as soon as possible. 

Business response:

Linda, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us. Sincerely, Mariah 

Tanya's profile image
Tanya 
a year ago

AHS has been amazing getting both our heat pumps back up and working. The company they contract out with has been amazing too. 

Business response:

Dear Tanya, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Kim 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.1 star rating with 139,830 reviews. 

When is American Home Shield open?

American Home Shield is open now. It will close at 5:00 p.m.