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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Responded to problem quickly and able to resolved
Business response:
Hi Eugene, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!
I’ve been pleased with them overall. They are usually responsive and helpful.
Business response:
Hi Maty, It is a pleasure to read our feedback about your AHS experience. We hope you continue to enjoy the customer service and contractors that have serviced your home repairs!
very prompt in responding, and service has become more seemless though the online portal
Business response:
Hi Stephen, It is our main goal to provide you with a prompt and professional service experience. We hope you continue to enjoy the ease of use AHS provides!
Technician was quick and fixed the issue in a timely manner
Business response:
Susannah, Thank you for sharing your recent experience with us. We are happy that we were able to get the issue resolved for you. Our goal is to pair you with the best contractor that will provide a quick and final resolution. We look forward to our continued business together. Have a good day.
It was great! Easy to schedule appointment. The provider of service was super. Was so nice knowing what it would cost and that was all it would be prior to service. (my deductible)
Business response:
Hi Peggy, Thank you for sharing your American Home Shield experience with us! We strive to provide you with a great service experience and knowledgeable contractors to complete each repair.
We started having an problem with our refrigerator after having AHS for only a few months. We requested service and repair process went quickly and without a glitch from start to finish.
Business response:
Hi Bob, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!
Overall responsiveness to newly logged service requests
Business response:
Hi S. Wilson, I am glad to hear about the AHS contractors quick response and the repair that was completed. I hope you continue to enjoy the service we provide!
Excellent customer service always! Any time I have a problem, I submit my request online, and the technicians are assigned quickly. I have never had problems with coverage in the 9 years I’ve had American Home Shield.
Business response:
Hi Sandra, Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.
Service was quick and work completed on time. Excellent customer service
Business response:
Hi Rene, I hope you continue to enjoy American Home Shield and the level of customer service that you have experienced.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.8 star rating with 96,094 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open on Monday at 8:00 a.m.