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American Home Shield
- Home Services
- Memphis, TN
About this business
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The company assigned, called when they said they would and followed through in a timely manner to confirm an appointment time. When they came they were knowledgeable and got the washer fixed quickly.
Business response:
Dear Lauren, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us. Sincerely, Kim
I have had AHS on two houses for many years. Anytime I have had a claim, even if there was a problem with the vendor, AHS made it right and got the problem solved. I would recommend AHS for a home warranty.
Business response:
Jerry, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know. Sincerely, Kim
Stove fixed right away!! outlet fixed !! had mini split wasn’t happy with that!! charge difference price for Freon we checked different company and carrier was informed that we didn’t need it
Business response:
Dear Charlene, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. Sincerely, Mariah
Customer service and professionalism affordable
Business response:
Dear Jorge, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Kim
Filing a claim was easy and quick. A company was out in no time at all.
Business response:
Heather, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah
It’s a good company to help you with repairs to all your appliances. You pay just 125.00 for the repair call and AHS pays for the parts.
Business response:
Monica, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. Sincerely, Kim
Great response from AHS and the service providers that have been assigned to my service requests.
Business response:
Dear Andres, We greatly appreciate your loyalty to us and thank you again for sharing your experience. Sincerely, Kim
Good telephone response by agents. Always treat customers with respect and are helpful. However, the service companies they contract with in my area are not necessarily the best. The small plumber they used in Santa Rosa, CA was terrible. On my over-range pot-filler he fixed a leak but tightened one joint so that the potfiller would no longer fold back against the wall, but sticks out over range. He was personally aggressive with me when questioned about it, and I actually was afraid of a reprisal if I criticized his repair.... read more
Business response:
Susan, I understand your frustration and appreciate your feedback. Please feel free to contact us at bestco@ahs.com so we can talk more about your experience. Sincerely, Mariah
For this service call everything went very smoothly and quickly. The tech quickly assessed that the freezer/fridge would need to be replaced, and one week later (one week!) we'd ordered the new fridge AND it was installed.
Business response:
Maryan, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. Sincerely, Kim
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.1 star rating with 139,837 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open tomorrow at 8:00 a.m.