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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
It's what it is good service in good and could help on the phone and when they show up
I was very happy with AHS! They got right back with me, with the company info.
Business response:
Hi Marcia, I hope you continue to enjoy American Home Shield as your home warranty provider!
The company does what they say, and the repair is done in the time they said it would be done.
It's a little early in the relationship to be writing a review, all I've used it for was re-keying the locks, but Alex, the technician, was quick, neat, personable, and gave excellent customer service. It took only a few moments from placing a call to American Home Shield and receiving confirmation that I'd get an email or call from the locksmith.
I bought my home and the furnace stopped working 2 days in! I was scared but I went online and filed a claim with AHS (which was extremely easy). I paid the service fee of $75. I got confirmation after it was completed and a notice I should be receiving a call within 24hrs from the assigned company who will be coming out, and I did. The contractor was super helpful and got things working immediately (turned out it was a loose wire!). Super happy about the process.
The service is very prompt. Both times the repairmen called us on the day we made our request and came out for service the next day. Our issues were solved. the repair men answered all questions and seemed very knowledgable. I would truly recommend this company.
I reside in California. On three separate occasions, I have used the services of AHS, once for the water heater, second time for my furnace and thermostat, and a third time for the a/c. Each time, the AHS rep answered the phone promptly and was very courteous. The service providers always called me within 24 hours to set up an appointment service time . All repair jobs were done professionally and efficiently. So far, I have been pleased with AHS and their contracted service providers.
In the beginning when I called to sign up I was under the impression that when I called for service within 24 hours someone would've been able to come to our home. It is 104-108 temp
I was happy with the response I had but the service personnel were not allowed to fix the problem that caused it
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.8 star rating with 96,020 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open tomorrow at 8:00 a.m.