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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I have had several claims with AHS in the three years I have been with them and each time they have been very easy to file the claim online, the response was quick, the service technician was on time and thorough, and my issue appropriately solved. The co-pay is fair and I have had no complaints with AHS.
It took a little to long to agree to get us a new refrigerator. We didn’t have a refrigerator for a couple of months. We have a new refrigerator now & we love it. The only problem is that it’s missing a right door top shelf. All in all we have had good luck with AHS. We have had them for a long time. We highly recommend them!
Ease of requesting repairs & replacing broken items
came at the time needed and did the work
They don’t pick reliable companies. My problem could’ve been beeen solved sooner if they did a follow up and not me having to reach back out to get work done.
Very reliable and responsive. Works in a timely manner. Courteous and helpful associates, that not only are experienced but helpful as well.
Problem was all handled in short order. My replacement washer was taken care of in about three days.
Timely service, knowledgeable technician
I've had AHS for 23 years. They've replaced a couple of hot water heaters and provided small repairs. But when my 30+ year AC needed to be replaced, all they'd do is continue to band-aid it...for months and months. Finally, due to chronic lung issues, I had to pay over $7,000 for a new unit and AHS only reimbursed me a couple of hundred. (Without a dependable AC unit, I'd likely end up being hospitalized. Lung patients don't fare well without AC in the heat of the summer in Texas.)
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4 star rating with 147,651 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open tomorrow at 8:00 a.m.