This profile has been claimed by the business owner or representative.
American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We have been with them for quite a few years and a claim has never been denied. We are emailed promptly with a phone number of the company that will be repairing the item in our home. Ace 10 has always come out promptly and done a great job. So have a couple of the other companies we have used.
I consider American Home Shield to be a superb company that does consider customer service a priority. The only reason it did not receive 5-stars is because they have raised rates over time. The contract does state they do not have to notify you of a rate increase - that, to me is not a 5-star company. Otherwise, very easy to work with and definitely pays attention when I need something.
Used to service to rekey house. All went well and rep was professional
Fast service. Saved me a lot of out-of-pocket expenses.
Only gave 4 stars because o had an issue with my water heater and they wouldn't pay for the replacement. No one could explain why they wouldn't. Issue with the air conditioning recently and everything went smoothly.
Prompt and quality service. Easy online access.
Overall everything is great with AHS! With the exception of one service provider (who I did report) most providers are courteous, reliable, prompt, and knowledgeable! Would highly recommend AHS! Did not have to argue with AHS about items needing replacement.
The technician promised date that the repairs would be completed and it was a week later.
Top notch service. Quick response to request
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4 star rating with 147,651 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open tomorrow at 8:00 a.m.