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American Home Shield

4.1
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.1142,989 reviews
randy sprow's profile image
randy sprow 
3 years ago

They did what they said they would do, fixed my central air quickly by qualified professional. 

Business response:

We're glad to hear your experience went well. 

Leslie Thyrion's profile image
Leslie Thyrion 
3 years ago

Got my free furnace check up, they said they didn’t have a Contractor to do it, but I could find my own if I wanted, is my dislike. My like, when my 15 year old washer broke down, they replaced it with a brand new one. 

Business response:

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs. 

BONNIE's profile image
BONNIE 
3 years ago

I like not having to locate repairmen myself, and service is usually quick and professional. The only bad experience was with one plumber who was grouchy and uncommunicative. Also, replacement appliances are not always of the same value as the ones replaced. 

Business response:

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Marla's profile image
Marla 
3 years ago

Good customer service, coverage, timely repairs 

Business response:

Maria, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know. Sincerely, Kim 

Joe Marcelino's profile image
Joe Marcelino 
3 years ago

They sent the repair man out, and he told you that the Microway had to be replaced and with in two days I was sent 6 units pictures to chose from. I picked one and the rerviceman put in the house and grabed the old one and took it with him. 

Business response:

We're glad to hear your experience went well. 

BRUCE's profile image
BRUCE 
3 years ago

Warranty came with the house purchase. Used it 3 times, for re-key of house keys, service on clothes washer, and leaking sewer pipe. I expect that all together, these 3 services would have cost more than the warranty, but I did not see the cost for the service, so I have no way to judge. Accessing the service was easy and the contractors responded quickly to issues. 

Business response:

Hi Bruce, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Janet Alston's profile image
Janet Alston 
3 years ago

Excellent service provider, very professional, very personable, great service 

Business response:

Your feedback is greatly appreciated. 

Wanda's profile image
Wanda 
3 years ago

they solved all my home warranty issues quickly and the vendors (repair people) that have come are top notch. They always cover their shoes and explain things in simple terms. 

Business response:

Thanks for letting us know everything is working out for you! 

Krystal Faticoni's profile image
Krystal Faticoni 
3 years ago

Submitting a work order is so easy and getting something out is as well. 

Business response:

Hi Krystal, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.1 star rating with 142,989 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open tomorrow at 8:00 a.m.