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American Home Shield
- Home Services
- Memphis, TN
About this business
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Everyone I spoke with was courteous and informative Even patient when they had to explain all the tech things I did not understand.
Business response:
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!
Last year there was issue where I was charged twice. I called in and spoke with a Rep and she said her Manger would call me back to return my funds. That call was never made so it was left on the account.
They were very helpful with communicating they service providers were excellent
Business response:
Hi Gail, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!
Easy to submit trouble tickets and AHS schedules QUALITY repair technicians quickly.
Business response:
Hi Raj, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
Definitely love it and I recommend your company to all my colleagues at work
Business response:
We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.
We are please with service, but often it is too long a wait for repairs
Business response:
Hi Phyllis, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.
Results are spotty. I had an excellent visit, then I had a bad one that I had to call back and the followup was too long. today is 8/25 and the follow was for 9/1. If it was done right the first time, I wouldn't be bothered with another visit and such a long wait for repair.
Business response:
Thanks for sharing your experience. We are working diligently to improve the overall customer experience.
I had a laundry issues, they sent someone and they fixed it very fast
Business response:
Hi Casey, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!
A little upset that it doesn’t cover all appliances. When I called about it—I was told I was too late to add on the service. I would have hoped they would have been more blunt about not covering everything early on and sent emails about it but understand it’s a business and about the money. In the future I will stick with Choice Home—-had them in Indy with no issues and everything was covered.
Business response:
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. Thanks for your patience during this process.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.1 star rating with 139,906 reviews.
When is American Home Shield open?
American Home Shield is open now. It will close at 5:00 p.m.