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American Home Shield
- Home Services
- Memphis, TN
About this business
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Repair has not been complete. Waiting over several weeks.
Business response:
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. And we are working diligently to improve the overall experience.
They were quick and efficient in arranging a repairman
Business response:
Hi Deborah, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!
Excellent customer service and very prompt in answering questions whenever I tried reaching out to them.
Business response:
Hi Prasanna, Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers.
Always able to to to s representative when having a problem with service technician.
Business response:
Thanks for sharing your positive feedback.
My central unit was repaired successfully at no expense to me except the initial $125 fee. The repairman Derek B was very kind and professional. I am a very pleased customer. I now have a claim in progress to replace my Advantium speedcook oven which stopped working. So far that process has been a good one. I was even allowed more coverage than at first offered because I could not locate a new one with the features like mine based on the original allowance. AHS has provided great service and coverage!
Business response:
We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.
They responded very quickly & the tech was very good at explaining things
Business response:
Hi Joeine, We appreciate your feedback about your American Home Shield experience! We strive to provide you with the best customer service experience.
American Home Shield responded to the service request within minutes after getting on line to initiate the process. They sent a technician first thing the next day to fix the problem. Very efficient. Simply outstanding.
Business response:
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!
We've made 3 claims - 2 for the AC, 1 for our dryer. All were handled promptly, heard from service companies within a few hours, and fixed very quickly. So far so good!
Business response:
Hi Michele, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
Too often the technicians sent are not qualified to make the repairs necessary.
Business response:
Hi Robert, Thank you for letting us know about your concerns regarding your request. I hate to hear that you were not satisfied with your experience. I would be happy to assist you with this matter.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.1 star rating with 139,906 reviews.
When is American Home Shield open?
American Home Shield is open now. It will close at 5:00 p.m.