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American Home Shield
- Home Services
- Memphis, TN
About this business
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The agent I spoke with seemed highly motivated to help me resolve my issue.
Business response:
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!
Been dealing with the same dishwasher issue for 2 years and you gave sent several people to fix it. They replaced the strip twice and now it broke again. Each time they replaced it they come to the house twice first which means I have to take off work to wait for them . If you can't fix it, can you please replace it? Obviously there is a problem that can't be fixed. Thank you
Business response:
Thanks for sharing your experience. We are working diligently to improve the overall customer experience.
Professional, Kind, and in a time fashion
Business response:
We're glad to hear your experience went well.
Very fast response from the time the service was requested to completion. AHS and contractor worked together as a team to make this a great outcome.
Business response:
We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know. Sincerely, Kim
AHS is dependable, when we call for a fix you call back and come as promised.
Business response:
Thanks for letting us know everything is working out for you!
Problem is not fixed too early to rate ask me when problem is fixed
Business response:
Hi Debbie, Thank you for your feedback about your AHS experience.
Generally do a good job. When an issue is complex. They seem to fall short.
Business response:
Your feedback is greatly appreciated.
I had been with AHS for 10+ yrs. Up and down, but AHS provided what I need to maintain my house from little things like checking refrigerator to replace AC consender, washer, dryer machines. Sometime, very seldom, they send out a rogue contractor who want more of my money to fix thing not needed and supposed to be covered by AHS! Let say 99% contractors are good, very good, honest, proffessional and fast! Thanks AHS! PS. : One time, we were traveled outside country for more than a year, my teenager daughter can take care any... read more
Business response:
Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.
My garbage disposal went out and all I had to do was open the app and submit a request. It was followed up with a call from the company that was going to be servicing my residence. A couple of days later my garbage disposal was working. The person who came out did the job very quickly.
Business response:
Hi, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.1 star rating with 139,902 reviews.
When is American Home Shield open?
American Home Shield is open now. It will close at 5:00 p.m.