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American Home Shield
- Home Services
- Memphis, TN
About this business
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Most vendors are not qualified to do the job
American Home Shield is great at quickly dispatching service providers for a variety of home repairs! I’ve been satisfied with about 90% of the service providers. One aspect I feel could be better is recognizing when it is costing more to repeatedly repair an appliance than replacing it.
Business response:
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!
Called for service, unit was not working. Apprently it was a $75 dollor consult . Then had to schedule a follow on $75 repair Wichita took over a week. The tech put in $1150.00 of freon., replaced the mssing caps and secured the unit.
The technicians I’ve dealt with are lower quality.
Business response:
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. We are working diligently to improve the overall experience.
Their first call service company would not bother to try to correctly diagnose the problem. The second service company worked hard to resolve the problem
Business response:
Thanks for sharing your experience. We are working diligently to improve the overall customer experience.
Service scheduled is reliable and satisfactory
Business response:
Hi Edgard, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!
spoke to two reps - the first one immediately demanded the fee w/o an understanding of what I needed. I hung up, began again with a second person, and she did an excellent job.
Business response:
Your feedback is greatly appreciated.
We had an issue with our heat and it took 6 weeks to resolve. When we calked, we always heard that the company was waiting on the system. They could never tell us where the unit was.
Business response:
Thanks for sharing your experience. We are working diligently to improve the overall customer experience.
Always show up on time and they fixed the issue.
Business response:
Hi Susan, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.1 star rating with 142,994 reviews.
When is American Home Shield open?
American Home Shield is open now. It will close at 5:00 p.m.