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American Home Shield

4.1
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.1143,035 reviews
Deborah Melton's profile image
Deborah Melton 
3 years ago

Quick to reply. Friendly and very helpful. 

Business response:

Thanks for letting us know everything is working out for you! 

MELISSA's profile image
MELISSA 
3 years ago

They get someone assigned and out the next day. 

Business response:

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs. 

MARSHA's profile image
MARSHA 
3 years ago

Great home warranty. Have multiple houses with them and have been a customer for years 

Business response:

Hi Marsha, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy! 

SUSAN's profile image
SUSAN 
3 years ago

The person that called to let us know that he could be at our house between certain hours on a given day. He came checked out the problem and told us the part needed to be ordered. When the part came in he called to set up another appointment. He arrived on the appointed time and fixed our ice maker. We are very happy for the person who serviced our ice maker. 

Business response:

Hi Susan, Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers. 

Janice Becouvarakis's profile image
Janice Becouvarakis 
3 years ago

Services provided have been right at my expectations & in some cases beyond my expectations. 

Business response:

Thanks for sharing your positive feedback. 

Carla's profile image
Carla 
3 years ago

AHS has always been responsive to my home needs and repairs. They stay on the phone with me to first try and troubleshoot the issue and then find a contractor in the area to come immediately for repairs. 

Business response:

It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us. Sincerely, Kim 

Natalie Roberts's profile image
Natalie Roberts 
3 years ago

American Home Shield has created a dependable list of contractors. We have had to use our warranty several times over the years and we are never disappointed with service or the timeliness to get the job done. I can not recommend them enough. 

Business response:

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner. 

Herman Valenzuela's profile image
Herman Valenzuela 
3 years ago

Liked the quick response to service requests 

Business response:

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Mary Collins's profile image
Mary Collins 
3 years ago

We have had a contract with AHS for many years and, in all honesty, have not always been pleased. In the past year, however, we have been pleased with the professionalism, communication and follow-up that AHS has provided. 

Business response:

Dear Mary, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.1 star rating with 143,035 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open on Monday at 8:00 a.m.