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American Home Shield
- Home Services
- Memphis, TN
About this business
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
AHS is replacing my washer and it's a great weight of my shoulder to know I don't have to pay full price for a new appliance. Just my deductible.
Business response:
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!
I had 3 calls this year 1 was good 2 was horrible 3rd was excellent
Business response:
Your feedback is greatly appreciated.
The first issue I had was rejected and was a bad experience the the repair company. The second issue went very well and the repair company was professional and did a great job.
Business response:
Hi Tom, I hate to hear about your most recent AHS experience and the issues that have occurred. I would be glad to speak with you to resolve the issues.
They found a company to come fix my house in a timely manner
Business response:
Thanks for sharing your positive feedback.
We love the idea of this service. We have had mixed results thus far so consider that "average." It is expensive for our budget. It is difficult to talk to anyone in person until you get the sub-contractor. The website is key and a learning curve for me to figure out.
Business response:
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
Iam satisfied with the work of the polite service
Business response:
Hi Kazuyo, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.
Work quickly to get results. They understand your needs
Business response:
Hi Peggy, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
First time we tried to use them for A/C tune-up the contractor never showed/called/returned calls to myself or the company and their solution was to keep trying to contact this person after almost 2 months of zero contact from him instead of suggesting or referring a different contractor and I had to go through hoops to initiate a refund ..2nd time I used the service was relatively flawless and pleasant experience
Business response:
Thanks for sharing your experience. We are working diligently to improve the overall customer experience.
They sometimes will choose contractors as far as 4 hours away when local contractors could've been used.
Business response:
Thanks for sharing your experience. We are working diligently to improve the overall customer experience.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.1 star rating with 143,040 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open on Monday at 8:00 a.m.