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American Home Shield

4.1
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.1143,035 reviews
Natasha shelton's profile image
Natasha shelton 
3 years ago

i like the representative amanda h but the companies that are contracted out are not good some don't even go and do a service i end up sending out my own person and paying out of pocket 

Business response:

Your feedback is greatly appreciated. 

Dickie Haney's profile image
Dickie Haney 
3 years ago

I have had no problems getting someone out to check on and repair my problem in a timely manner. 

Business response:

Hi Dickie, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner! 

Lisa Yeager's profile image
Lisa Yeager 
3 years ago

Contractor was great. Rapid scheduling and on time. 

Business response:

Hi Lisa, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner! 

Gloria Benson's profile image
Gloria Benson 
3 years ago

I really appreciate the prompt service. The attentio from the vendors thay perform the services. My experience with AHS is worth the price. 

Business response:

Hi Gloria, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

peter isaac's profile image
peter isaac 
3 years ago

They have a long wait time but the service is impressive 

Business response:

Hi Peter. Thank you for your patience. It is great to hear that you are impressed with the service we provide. We appreciate your patience when contacting AHS. We are always looking for ways to improve the service we offer. 

Rachelle Merrill's profile image
Rachelle Merrill 
3 years ago

On both occasions I've had to use them, I have found a company that can come out faster than the ones they have contacts with. Mine have been within hours, where there's have been days. 

Business response:

Hi Rachelle. Thank you for sharing the news about your repair issue. I would be glad to speak with you to further assist. 

Evelin's profile image
Evelin 
3 years ago

AHS responded to me quickly when our AC went down. The company that they chose to send out wasn't quite as cooperative. My AC was off for a day and a half before a repairman could get to us. 

Business response:

Thanks for letting us know everything is working out for you! 

Myra Johnson's profile image
Myra Johnson 
3 years ago

I have not received any type of correspondence from AHS concerning payment for the buyout of my washing machine. 

Business response:

Thank you for letting us know about your concerns regarding your request. I hate to hear that you were not satisfied with your experience. I would be happy to assist you with this matter. Please include your contract number if further assistance is needed. 

ROY's profile image
ROY 
3 years ago

AHS responded quickly to my service request. When it was determined by the appliance technician that my refrigerator could not be repaired they responded quickly with a replacement authorization. 

Business response:

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.1 star rating with 143,035 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open on Monday at 8:00 a.m.