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American Home Shield
- Home Services
- Memphis, TN
About this business
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I have had a number of claims and they have handled them to completion. Most of the time the people they send are OK. Have had a couple that did not work out.
Business response:
Thanks for sharing your experience. We are working diligently to improve the overall customer experience.
I contact American Home Shield, they call out a vendor, vendor contacts me, we set an appointment, they come out and fix the issue. Pretty simple.
Business response:
Hi Chuck, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!
The company contacted me within the hour to set up the appointment and came the same day!
Business response:
Hi Andrea, our staff always enjoys reading reviews such as the one you left us! It lets us know we are making customers happy and doing something right! Please let us know if there is anything else you need.
I've had American Home Shield over the past few years and I've always recieved reasonably fast repair service every time when needed.
Business response:
Hi Lora, our staff always enjoys reading reviews such as the one you left us! It lets us know we are making customers happy and doing something right! Please let us know if there is anything else you need.
Reliability, that's all I want to say. Nothing else needs to be said.
Business response:
Thanks for sharing your positive feedback.
I submitted a maintenance claim late on one day and had the appliance repaired the next day.
Business response:
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!
The process to get service was fast and efficient.
Business response:
Hi Patricia, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!
When calling American Home Shield someone answers quickly and not put on hold forever.
Business response:
Hi Shamir, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
Easy to navigate web features, and prompt service repairs
Business response:
Thanks for letting us know everything is working out for you!
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.1 star rating with 143,039 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open on Monday at 8:00 a.m.