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American Home Shield
- Home Services
- Memphis, TN
About this business
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Had problems with getting parts. Some confusion between AHS and the contractors.6
We have had some very knowledgeable service representatives but a few times their analysis were not correct
Business response:
Thanks for sharing your positive feedback.
Si Far I have not have any problems with Ahs. Ive been very happy with the service. s
Business response:
Your feedback is greatly appreciated.
Answered our call quickly. Service responder called within an hour
Business response:
Hi Pat, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
I can never get same day nor next day service. And most of the time the tech ahs to order parts which makes the delay even longer.
Response to service calls is very slow - not AHS, but the time it takes for someone to actually arrive is 1-2 weeks.
Business response:
Hi Joan, Thank you for letting us know about your concerns regarding your request. I hate to hear that you were not satisfied with your experience. I would be happy to assist you with this matter
Fairly prompt service after making service appointment. Serviceman was very polite and promptly input his service call response into the system. Once in the system, because no repair parts available, I received American Home Shield's replacement offer quickly. Offering several ways to receive the money. I chose buying new appliances with a reimbursement check for the amount offered. Currently waiting for the check in the mail.
Business response:
We're glad to hear your experience went well.
American Home Shield's prices keep increasing, but some of the company's that work for them are not real good.It's a lock of the draw situation.
Business response:
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
The technician explained what he was going to do in a timely manner.
Business response:
Hi Mamie, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.1 star rating with 139,960 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open on Monday at 8:00 a.m.