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American Home Shield
- Home Services
- Memphis, TN
About this business
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
It's less work on my part and less stress that I have to endure, to find good service, in a matter of minutes. The service is always helpful and pleasant
Business response:
Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.
Your website was very confusing for what we needed help with- outside faucet attached to the house so I had to call to speak to your customer service person. It was obvious they were reading from a script - could not speak English well and wasting my time - I just wanted her to answer my questions.
Business response:
Thanks for sharing your experience. We are working diligently to improve the overall customer experience.
Problem resolved, but it took 2 attempts to repair each toilet
Business response:
Hi Robert, Thank you for your feedback!
I have been pleased with service after my first initial time. it was an ac problem and the wait was over over 2-3 weeks. since then my appointment times have been quick and resolved quickly.
Business response:
Hi Denise, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
I just bought AHS about two months ago and with in that time I had to major problems in the condo I just bought.it didn't bother them as soon as I put in my claim they sent someone out and fix the problem. This is exactly every home owner needs
Business response:
Thanks for letting us know everything is working out for you!
They are absolutely great with everything ....except garage door openers. Had only one vendor who came out repeatedly at the cost of $100 each service call.
Business response:
Thanks for sharing your positive feedback.
Very friendly and thorough looking forward to returning and fixing my leak
Business response:
Hi Rosibel, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.
American home shield is amazing. Some of the companies hired are not so good. Just need to let them know
Business response:
Hi Sarah, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.
Excellent contractors provided for service, good coverage. Offset by … Very challenging to get to person at AHS that speaks English as first language and can solve problems, e.g., contractor that performed AHS preventative maintenance for ac systems was not initially allowed to perform service that he identified needed attention; AHS agent said they needed to assign to a different contractor.
Business response:
We greatly appreciate your loyalty to us and thank you again for sharing your experience. Sincerely, Kim
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.1 star rating with 139,965 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open on Monday at 8:00 a.m.