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American Home Shield
- Home Services
- Memphis, TN
About this business
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Response was timely and employee was professional and fast
Business response:
Thanks for sharing your positive feedback.
they did not notify me about the renewal of my contract and they increase my monthy payment
Fast service. Process clearly explained. True to time line.
Business response:
Thanks for sharing your positive feedback.
Sometimes the service people come and they do the least on fixing the problem
Business response:
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
They do not always provide the best repair option. Example: If the request is urgent, they still give repair dates too far out. I.e. weeks later. I have often contacted service outside of my AHS contract
Excellent service and professionalism are my comments because the people you send. They were timely, courteous and clean. They were considerate and informative.
Business response:
Hi Opal, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!
I've needed AHS 2 times and both times they sent highly knowledgable companies with prompt, friendly service and response.
Business response:
Hi Ken, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner
I've had excellent service at times, where the contractor shows up does the work and we're all happy. I've had contractors in here that don't finish a job because AHS has decided this ice maker is not covered (
Business response:
We're glad to hear your experience went well.
The serviceman had a difficult time trying to diagnose the a/c issue but he stayed with it until he figured it out. The installers were on time and worked really hard for 5 hours to get it installed. They were really nice and respectful of the property.
Business response:
We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.1 star rating with 139,986 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open tomorrow at 8:00 a.m.