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Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 5:00 p.m. | |
Tue | 8:00 a.m. to 5:00 p.m. | |
Wed | 8:00 a.m. to 5:00 p.m. | |
Thu | 8:00 a.m. to 5:00 p.m. | |
Fri | 8:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Program works as should. Great customer service
Business response:
Hi Richard, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.
I have had the honor to use AHS several times the last few years. I am almost 80 and need someone to fix things when they break. I am grateful for the company.
Business response:
Loretta, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.
I had a positive experiance with the AHS person on the phone, we lost contact, yet he called me back to make sure I was heard.
Business response:
Hi Kathleen, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.
It's nice to speak to a real person who can actually help answer your questions.
Business response:
Hi LeLieu, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.
I wanted to talk to a person, not a computer when I called
As a new home owner in New York I hesitated getting a warranty just because I did not want to spend the money. But soon realize that it was the best decision I made especially picking American Home Shield ! The homes in New York is by far have low standards in construction than in California. With that said our heater, air condition even our stove was service and both the air conditioner and the furnace needed to be replace and they used their own contractor which by the way American Home Shield chose the best ! Very kind an... read more
Business response:
Hi Jacqueline, Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.
AHS has always responded within a reasonable time and with a solution for any service I've requested.
Business response:
Your feedback is greatly appreciated.
Great service and great value. have been a member since 2007
Business response:
Thanks for sharing your positive feedback.
Made the claim within 5days they were at my door. Determined my water heater was bad and had the new one installed and working with in 4hrs of showing up. Total peace of mind with proof. Thanks AHS
Business response:
Hi Casey, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
American Home Shield has a 4.8 star rating with 96,142 reviews.
American Home Shield is open now. It will close at 5:00 p.m.