American Home Shield's cover image

This profile has been claimed by the business owner or representative.

American Home Shield

4.1
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

Get directions
WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.1142,902 reviews
JARED's profile image
JARED 
3 years ago

Have only had one claim for an oven. Great service was provided and was taken care of quickly. 

Business response:

Hi Jared, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs. 

Lisa Lansky's profile image
Lisa Lansky 
3 years ago

I have never had an unsuccessfully resolved issue with any of my claims. 

Business response:

Hi Lisa, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy! 

Bill Haynie's profile image
Bill Haynie 
3 years ago

The contractors assigned are generally pretty good. So far AHS has been easy to follow up with when reaching a live person. The website is somewhat challenging 

Business response:

Thanks for sharing your experience. We are working diligently to improve the overall customer experience. 

Castina Woolsey's profile image
Castina Woolsey 
3 years ago

American Home Shield is quick to find a reputable contractor or company to solve issues that arise with what is covered on the policy. I have had positive experiences from start to end. I recommend AHS for all homeowners! 

Business response:

Hi Castina, Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers. 

Linda Turner's profile image
Linda Turner 
3 years ago

Contracted company responded quickly to set up appointment, communicated name and time repair tech would arrive and performed task promptly 

Business response:

Hi Linda, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

John Meyer's profile image
John Meyer 
3 years ago

I filed a repair request, was contacted within a day and the issue was fixed with no hassle 

Business response:

Hi John, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Elizabeth Hugues's profile image
Elizabeth Hugues 
3 years ago

Quick response to request for service, follow up when service completed 

Business response:

Hi Elizabeth, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

ARNULFO's profile image
ARNULFO 
3 years ago

Great communication and and very helpful 

Business response:

Hi Arnulfo, Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers. 

Kaaren Priester's profile image
Kaaren Priester 
3 years ago

I had issues with two appliances and they were both handled. 

Business response:

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.1 star rating with 142,902 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open at 8:00 a.m.