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Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 5:00 p.m. | |
Tue | 8:00 a.m. to 5:00 p.m. | |
Wed | 8:00 a.m. to 5:00 p.m. | |
Thu | 8:00 a.m. to 5:00 p.m. | |
Fri | 8:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
I appreciate the way they were able to get a technician out quickly to repair my AC when it stopped working. However I was disappointed in the preseason furnace check, because the technician basically came in and turned it on and said yes it's working. He recommended a cleaning of the system but that was an additional charge. I feel like that maintenance should be included in the fee paid for the preseason check up.
Business response:
Thanks for sharing your positive feedback.
Worth the money and the service. Just wish we could get things addressed during weekend hours
Business response:
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!
The guy knew exactly how to fix the dryer & came prepared with the needed parts. He was knowledgeable & quick.
Business response:
Hi Wayne, Thank you for your feedback regarding American Home Shield and your most recent service experience. I would be glad to speak with you to assist with the issues that have occurred.
Always very timely within 48 hours, courteous and informative as far as future maintenance.
Business response:
Hi Jamayne, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner!
The company can be counted on to fulfill their obligations.
Business response:
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!
It is easy to request a repair service on-line.
Business response:
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!
lon time to respond back and how the electrician could only work on what was stated on the call in.
Always take care of my issues quickly. I am satisfied with their services
Business response:
Hi Paula, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
Great customer service and promt solution
Business response:
Hi Angel, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!
American Home Shield has a 4.8 star rating with 96,098 reviews.
American Home Shield is closed now. It will open on Monday at 8:00 a.m.