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American Home Shield

4.1
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.1140,038 reviews
ashaki whatley's profile image
ashaki whatley 
2 years ago

They are very prompt and getting me good service. The contractors that are hired are very professional and great to work with and do a good job. 

Business response:

Hi Ashaki, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

LISA's profile image
LISA 
2 years ago

Very helpful though takes time for some services to call us 

Business response:

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs. 

Terry Walker's profile image
Terry Walker 
2 years ago

AHS has been wonderful, prompt and easy to deal with. However, I have been waiting for weeks to get my wall oven fixed. Nobody has contacted me, I think they lost me somewhere. 

Business response:

Dear Terry, Thank you for taking the time to share your experience. Your feedback is important to us, it will help us ensure a better experience next time. Many Thanks, Kim 

Deborah E Evans's profile image
Deborah E Evans 
2 years ago

Courtesy, Skilled, efficient service! Prompt 

Business response:

Hi Deborah, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide! 

Valerie Blitzer's profile image
Valerie Blitzer 
2 years ago

Difficult to get them to follow up when you encounter problems with a vendor. 

Business response:

Thanks for sharing your experience. 

MICHAEL's profile image
MICHAEL 
2 years ago

Quick response by both AHS and City Plumbing. The plumber replaced the part on e it arrived and it worked great for a few days and then it started the same problem again with the thermostat. I called City Plumbing back and gave them the part number, address, etc. and I haven't heard from them again for a couple of weeks. I have to reboot my water heater every two days or so. Please help. 

Business response:

Hi Michael, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs. 

Lyniece Brown's profile image
Lyniece Brown 
2 years ago

Great company with needed benefits. Got service worker out and handled our situation 

Business response:

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner. 

Mariah Morris's profile image
Mariah Morris 
2 years ago

Great service! The technician was knowledgeable and quick. 

Business response:

Hi Mariah, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Jacques Wilson's profile image
Jacques Wilson 
2 years ago

We have been AHS clients for years. We appreciated the flexibility and accommodation to our individual circumstances. 

Business response:

Thanks for sharing your positive feedback. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.1 star rating with 140,038 reviews. 

When is American Home Shield open?

American Home Shield is open now. It will close at 5:00 p.m.