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American Home Shield

4.8
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.895,976 reviews
BEATRIZ's profile image
2 years ago

Fast service and good customer service . 

Business response:

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner. 

PAUL's profile image
2 years ago

The service tech arrived on time and fixed the problem within 10 minutes. 

Business response:

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs. 

Linda Boling's profile image
Linda Boling 
2 years ago

Quick response and follow up . Still the issue is not resolved but I am getting the proper team of experts to work on it 

Business response:

Thanks for letting us know everything is working out for you! 

Stacey Dubbert's profile image
Stacey Dubbert 
2 years ago

They were very prompt to respond when needed!! 

Business response:

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs. 

Vikram Kalyanaraman's profile image
Vikram Kalyanaraman 
2 years ago

Generally fast service and good coverage. Almost always find that some portion of the repair is not covered. For example one broken spring on a garage door. Was told only the broken one is covered but it is highly recommended to replace the other spring at the same time. Had to pay for that. Same with a toilet repair today. 

Business response:

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs. 

Debra Mayhew's profile image
Debra Mayhew 
2 years ago

Every problem I have with my home they seem to be able to fix. I'm so grateful for this very trusted company. 

Business response:

Hi Debra, We appreciate your feedback and hope you continue to enjoy American Home Shield. 

Cynthia Nesbit's profile image
Cynthia Nesbit 
2 years ago

Services right the spot no waiting . So far everyone has been very professional. 

Business response:

Hi Cynthia, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs. 

Ron Routh's profile image
Ron Routh 
2 years ago

The workmen were here wuthin the week and job completed 

Business response:

Hi Ron, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy! 

Charlotte Jodoin's profile image
Charlotte Jodoin 
2 years ago

It depends on the service person that comes, it seems like it's one extreme or the other. The electrician was horrible and the plumber was great. 

Business response:

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. And we are working diligently to improve the overall experience. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.8 star rating with 95,976 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open at 8:00 a.m.