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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Setting up appointments with them is quick and easy. And it doesn't take weeks for them to find someone to come out and work on your problem.
Business response:
Hi Shantell, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
Great coverage and quick on service calls
Business response:
Hi Katherine, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
They are prompt and their website is efficient.
Business response:
Thanks for sharing your positive feedback.
Exceptional service thus far I have been with the company for a number years and I trust that they have given me superior service
Business response:
Thanks for sharing your positive feedback.
The appliance or issue is a rather serious one, you report it and AHS says the contractor will be in touch to schedule. Each time I've requested service it's a week or more out which can be problematic if it's a major appliance like a washer or dryer. It doesn't give me peace of mind if it's this length of wait especially if it's something major like a roof leak, a fridge that's completely failed or worse. I even called in a leaking skylight and still have t heard from anyone yet. That was two months ago. Im it feeling total... read more
Business response:
Thanks for sharing your experience. We are working diligently to improve the overall customer experience.
Easy to contact, short wait on telephone, efficient and rapid identification of problem and assignment of job to contractor.
Business response:
Thanks for sharing your positive feedback.
Only had AHS for about three months when my dryer started squealing loudly. Called for service with model number and problem. Respresentative arrived on time with suspected replacement part in hand. Within twenty minutes, my dryer was purring. Representative, Bobby, was knowledgeable and personable. Could not ask for better service.
Business response:
Pam, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!
Responded prompt to water heater problem - no hot water
Business response:
Hi Pat, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!
The response to my request was quick and efficient. The initial visit showed that I needed my microwave replaced. I was sent options, I selected my replacement and it was installed right away. The entire process took about a week. I am extremely happy with my results.
Business response:
Hi Ernetta, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.8 star rating with 95,977 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open at 8:00 a.m.