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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Outstanding customer support and service
Business response:
Harold, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!
I have tried to get service twice. The first time they tried to send me an electrician with the worst reviews I have ever seen. Including reviews that said he made the problem worse. I canceled my ticket and paid out of pocket to have the issue resolved because I wasn't going to allow someone shady in my home. The second time around they sent a plumber with five star ratings and he was amazing. I was very satisfied with that visit.
Business response:
Thanks for sharing your experience. We are working diligently to improve the overall customer experience.
AHS customer service has been reliable and timely. I had an issue with my dryer not coming on and heating that took entirely too long to resolve (over a month)
Business response:
Your feedback is greatly appreciated.
I was having issues with my pool pump. the company they sent out got it fixed immediately
Business response:
Hi Jackie, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner!
Only $75 upfront and technician fixed problem
Business response:
Hi Ed, Thankyou for your feedback!
Excellent response time, accurate diagnosis, clear explanation of trouble shooting results.
Business response:
Hi Laurie, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!
Performed as promised. Timely. Professional. Courteous.
Business response:
Thanks for letting us know everything is working out for you!
My experience with AHS has been positive.
Business response:
Your feedback is greatly appreciated.
One of the best companies you have sent to us in a long time. Excellent service overall.
Business response:
Hi Terry, Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.8 star rating with 95,976 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open at 8:00 a.m.