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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Ease of requesting service and updates of service companies to repair items
Business response:
Thanks for letting us know everything is working out for you!
AHS is fairly good to work with. They do not always have the best contractors though. I had a service from GREENWAY HOME SERVICES on 06/01/2022. I used a different vendor to install a HVAC Condenser as it saved me and AHS serious money. However after repeated calls to AHS i still cannot get my cash out. They have called Greenway at tleast 3 times to get the diagnosis but to no avail. How can AHS not force them to send it? I have had the work completed and still no cash out.
Business response:
Thank you for letting us know about your concerns regarding your request. I hate that your experience was not what you expected. I would be happy to assist you if any assistance is needed.
Excellent vender. Very professional service
Business response:
Hi Cody, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!
Prompt service, had to call a couple of times to place request because operator needing to do a diagnostic video. Video froze so my request didn't get submitted. I had to call back and verbal request was all that was needed.
Business response:
Thanks for sharing your positive feedback.
AHS has been quick and responsive to My service requests.
Business response:
We're glad to hear your experience went well.
Liked the response to my service requests. And the companies that serviced the problems have been great.
Business response:
We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.
The plumber assigned was excellent. Very Knowledgeable.
Business response:
Hi Wayne, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!
They typically have a quick turnaround in response to a request.
Business response:
Your feedback is greatly appreciated.
Quick efficient with quality technicians
Business response:
Hi Carla, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.8 star rating with 95,975 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open tomorrow at 8:00 a.m.