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American Home Shield
- Home Services
- Memphis, TN
About this business
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I don't like the off-shore customer service and it seems like I have to fight for every little thing or threaten when I make a claim which isn't that often.
Business response:
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
The technician was professional and informative. He began trouble-shooting the problem and was able to quickly take care of the issue and had the AC back working.
Business response:
Hi Anthony, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.
American Home Shield has been nothing but professional with every encounter. Their contractors have all been very personable and professional throughout. They have done what they said they would do.
Business response:
Hi James, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!
Some good, other frustrating issues such as your failure to give us refund of $800 since March 2022.
Business response:
Hi Greg, I hate to hear about the issues that you have experienced with American Home Shield. I would be glad to speak with you about your experience.
I had a really bad issue with getting the leak fixed it finally got resolved but it took a long long time and many many phone calls
Business response:
Thanks for sharing your experience. We are working diligently to improve the overall customer experience.
American Home Shield has been very responsive. I have seen an improvement since last year.
Business response:
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
Easy online process to file a claim. No hassle with scheduling.
Business response:
Your feedback is greatly appreciated.
The contractor quickly diagnosed the problem and had it fixed after an update from the furnace manufacturer.
Business response:
Hi Charles, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
Very reliable company that makes repairs easy and seamless. The monthly payment is very very affordable for the peace of mind that it affords my family.
Business response:
Hi Hester, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.1 star rating with 142,902 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open tomorrow at 8:00 a.m.