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American Home Shield

4.1
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.1140,045 reviews
Carlos Rodriguez's profile image
Carlos Rodriguez 
2 years ago

Customer service is not quite where it needs to be. 

Business response:

Hi Carlos, Thank you for letting us know about your concerns regarding your request. I hate to hear that you were not satisfied with your experience. I would be happy to assist you with this matter. 

RACHEL M FLORES's profile image
RACHEL M FLORES 
2 years ago

Worked as advertised. Partner companies are excellent. 

Business response:

Thanks for letting us know everything is working out for you! 

Joe and Chris Colaneri's profile image
Joe and Chris Colaneri 
2 years ago

They cover exactly what they say they do. In a timely manner. No hassle 

Business response:

Hi Joe & Chris, We greatly appreciate your loyalty to us, and thank you again for sharing your experience. Sincerely, Mariah 

Pranesh Halder's profile image
Pranesh Halder 
2 years ago

Took long time and multiple vendors. 1st vendor replaced motor but washer did not work. 2nd vendor replaced motor, then it worked. AHS charged much more to my credit card. 

Joyce Beamon's profile image
Joyce Beamon 
2 years ago

They are a great company and I recommend them to anyone 

Business response:

We're glad to hear your experience went well. 

Christopher Dovi Dogbeaze's profile image
Christopher Dovi Dogbeaze 
2 years ago

we pay twice for a service before finally replace. the water heater was finally replace but the bathroom is still running 

STEWART SUHR's profile image
STEWART SUHR 
2 years ago

Guy was thorough, found the problem and resolved it 

Business response:

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Elaine's profile image
Elaine 
2 years ago

SO FAR AS FAR AS i AM CONCERNED THEY ARE THE BEST HONE WARRANTIES AROUND AND THEY ARE BACKED BY BETTER BUSINESS BUREAU YOU CAN SUBMIT A CLAIM ON-LINE AND THEY BACK UP THEIR SERVICE 

Business response:

Thanks for sharing your positive feedback. 

gwendolyn williams's profile image
gwendolyn williams 
2 years ago

They offer good, quality service from trusted vendors. I just which they would use more local companies. 

Business response:

Hi Gwendolyn, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.1 star rating with 140,045 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open at 8:00 a.m.