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American Home Shield
- Home Services
- Memphis, TN
About this business
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Have not finished repair of my heating system.
Business response:
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. Thanks for your patience during this process.
SO fast, and very easy to navigate. I had a different home warranty before and my experience was awful, so I had some fears, but American Home Shield could not have been more responsive. The issue got fixed quickly and well. I would recommend AHS to anyone needing home warranty coverage!
Business response:
Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.
I appreciate how quickly my service request was taken car of.
Business response:
Hi Brad, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
The Home Shield team work with you to make sure whatever is going on wrong in your home get the best service. If you are not completely satisfied with the contractor work or service they will work with you to try to make it right!
Business response:
Hi Rose, Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers.
She did a great job helping me! I told her I needed a plumber right away because there was an active leak. She called the plumber herself to make sure I got an appointment the same day! Thanks a lot!
Business response:
William, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
like: Calls are generally answered quickly. Customer service is generally quite polite and pleasant. I don't think I have ever had anything but pleasaness from the customer service personnel. Service requests are generally assigned fairly rapidly, and usually completed in a timely manner. Good to have one call to make to get service or repairs, so I don't have to "shop around" to find a company to do whatever work. It is a good savings for any homeowner. dislike: I dislike that the customer service calls seem to get routed t... read more
Business response:
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
Minimal feedback on service calls. No coverage for installation of replacement ceiling fan.
Easy to set appt. Work completed in a professional and timely manner.
Business response:
Hi Armand, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.
great job, I am satisfied of the result, but the company have to respond to customers a bit fast. Waiting time was too long.
Business response:
Thanks for sharing your positive feedback.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.1 star rating with 140,045 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open at 8:00 a.m.