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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I have been with AHS for a couple of years now and the 2 times I've needed them they have responded immediately acquiring the needed assistance with household problems that have risen in my house. Both times the workmen have been competent in their jobs and finished in a short time with good results. I am glad to have them work on my house.
Business response:
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!
I had two separate issues. Each was handled in a timely manner and the problems seem to be resolved.
Business response:
Hi Amy, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner
Great deal and customer service. Very helpful and knowledgeable
Business response:
Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Kim
They were responsive to my latest call and got a contractor on immediately, who was reliable and efficient. On a previous call, they had assigned an untrustworthy contractor and wouldn’t change to another one when requested.
Business response:
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
Took a few vendors but the last one FINALLY found the issue and fixed our gas leaking oven/range! I was so glad that they didn't juts try to close out the ticket but sent out a better tech who found out where the issue was and FINALLY got it fixed.
Business response:
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!
Service request availability online and phone. Prompt response by ema confirmation upon assignment to service provider
Business response:
Hi Ramesh, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!
Never had issues. Always had someone out in a timely manner
Business response:
Hi Blake, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner!
AHS needs to "vet" the repair people they contract better, as Appliance Guard Pro told them that the repair they were doing for me was complete, and it WASN'T. I waited during the time frame for my repair appt. on April 6, and the repairman never showed up. I left several voicemails and texts to Appliance Guard Pro and NEVER got a response. I finally gave up and called in another repairman from another company, who promptly got the job done for me. I never could reach AHS online to complain about their contracted repair comp... read more
Business response:
Hi Debra, Thank you for letting us know about your concerns regarding your request. I hate to hear that you were not satisfied with your experience. I would be happy to assist you with this matter. Please provide the correct AHS property address.
They shoed up promptly and didn't quit till the problem was solved
Business response:
Hi Carol, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.8 star rating with 95,775 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open at 8:00 a.m.