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American Home Shield

4.1
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.1143,001 reviews
Tyler Stowe's profile image
Tyler Stowe 
3 years ago

Business response:

Hi Tyler, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon. 

Stan Girt's profile image
Stan Girt 
3 years ago

Some people are hard to understand but she was not. 

Federico Asmar's profile image
Federico Asmar 
3 years ago

They solve my problem and was an easy process. Since the appliance could not be fixed they replaced with a similar one without any problem 

Business response:

Hi Federico, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Daryl K's profile image
Daryl K 
3 years ago

(1) Fridge repair was great; (2) microwave repair was made, then had another issue just after 30 days, so would cost another service fee to come out again, which was disappointing. 

Business response:

Thanks for sharing your experience. We are working diligently to improve the overall customer experience. 

Dondra CHARMAINE Phills's profile image
Dondra CHARMAINE Phills 
3 years ago

Always fast and friendly service on more than one occasion. Very happy! 

Business response:

Hi Dondra, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs. 

Anabel Barbosa's profile image
Anabel Barbosa 
3 years ago

Customer Service Reps are too difficult to understand! English is not their first language! The companies who serviced my requests were outstanding. 

Sharon Whatley's profile image
Sharon Whatley 
3 years ago

Very professional and explains the issue thoroughly with you 

Business response:

Hi Sharon, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Carlos Rodriguez's profile image
Carlos Rodriguez 
3 years ago

Customer service is not quite where it needs to be. 

Business response:

Hi Carlos, Thank you for letting us know about your concerns regarding your request. I hate to hear that you were not satisfied with your experience. I would be happy to assist you with this matter. 

RACHEL M FLORES's profile image
RACHEL M FLORES 
3 years ago

Worked as advertised. Partner companies are excellent. 

Business response:

Thanks for letting us know everything is working out for you! 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.1 star rating with 143,001 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open at 8:00 a.m.