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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I've tried other home warranty and american home shield is by far the best
Business response:
Thanks for sharing your positive feedback.
They were transparent and knowledgeable when it came to my clai
Business response:
Thanks for sharing your positive feedback.
Professional, timely, reasonable. We have been with them for many years and have been very satisfied.
Business response:
Hi Larry, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!
The customer service is not what it used to be they need to bring it back to the United States. Do to the customer service do not speak English wells and they do not understand what you really need. AND when they ask you your name they don't not say Mr or Mrs they fell like it ok to call you bay your frist name. I have worked in call center before and if someone ask you to transfer to someone else you had to .I ask to be transfer to someone that was in the state they did not so I call back and got someone that I could unders... read more
Good customer service! The local vendor Elite Pro did an excellent job on my appliances. Gained credits for AHS!
Business response:
Hi Bin, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.
AHS did a quick and good job having my microwave assessed and replaced. The installation did not happen because company that delivered would not hook up external exhaust. The microwave replacement had external exhaust as the original one did but the delivvery folks said "they do not do that" so I had to go through the expensive and time to hire someone who did.
Business response:
Your feedback is greatly appreciated.
Prompt service. Good servicemen. Reliable repairs. Explanation of what was done.
Business response:
Hi Beth, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!
Very timely. Will get service job very quickly
Business response:
Hi Trina, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
I like how quickly American Home Shield responded. My roof was fixed within a week and half!
Business response:
Hi Linda, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.8 star rating with 95,768 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open at 8:00 a.m.