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American Home Shield

4.1
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.1140,045 reviews
Kitty Kang's profile image
Kitty Kang 
2 years ago

Took a few vendors but the last one FINALLY found the issue and fixed our gas leaking oven/range! I was so glad that they didn't juts try to close out the ticket but sent out a better tech who found out where the issue was and FINALLY got it fixed. 

Business response:

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Ramesh Kuppusamy's profile image
Ramesh Kuppusamy 
2 years ago

Service request availability online and phone. Prompt response by ema confirmation upon assignment to service provider 

Business response:

Hi Ramesh, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Blake Christian's profile image
Blake Christian 
2 years ago

Never had issues. Always had someone out in a timely manner 

Business response:

Hi Blake, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner! 

Debra's profile image
Debra 
2 years ago

AHS needs to "vet" the repair people they contract better, as Appliance Guard Pro told them that the repair they were doing for me was complete, and it WASN'T. I waited during the time frame for my repair appt. on April 6, and the repairman never showed up. I left several voicemails and texts to Appliance Guard Pro and NEVER got a response. I finally gave up and called in another repairman from another company, who promptly got the job done for me. I never could reach AHS online to complain about their contracted repair comp... read more

Business response:

Hi Debra, Thank you for letting us know about your concerns regarding your request. I hate to hear that you were not satisfied with your experience. I would be happy to assist you with this matter. Please provide the correct AHS property address. 

Carol's profile image
Carol 
2 years ago

They shoed up promptly and didn't quit till the problem was solved 

Business response:

Hi Carol, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Elizabeth Romard's profile image
Elizabeth Romard 
2 years ago

The company people are great and they always fix the problem 

Business response:

Hi Elizabeth, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy! 

Daniel seidman's profile image
Daniel seidman 
2 years ago

Very professional and are always on time 

Business response:

Your feedback is greatly appreciated. 

Chris Collier's profile image
Chris Collier 
2 years ago

Very quickly responded to my service request. 

Business response:

Hi Chris, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Robert Ortiz's profile image
Robert Ortiz 
2 years ago

They did fine. They did fine they did fine they did fine they did fine 

Business response:

Thanks for sharing your positive feedback. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.1 star rating with 140,045 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open at 8:00 a.m.