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American Home Shield

4.8
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.895,764 reviews
DANIEL's profile image
2 years ago

Service was good and fast response from the plumber but I didn't know that my plan did not pay to bring things up to new codes I was told that it was just the deductible cost and that's it. Well if It would have been explained correctly the next plan up would have done that. 

Business response:

Hi Daniel, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs. 

Angela Krout's profile image
Angela Krout 
2 years ago

Every time I have called with a problem they have been very quick to get a repairman assigned to come take care of it 

Business response:

Angela, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Joni Aldridge's profile image
Joni Aldridge 
2 years ago

Prompt response to scheduling repair appointments 

Business response:

Thanks for letting us know everything is working out for you! 

Kristina BARLOW's profile image
Kristina BARLOW 
2 years ago

Ease of setting appointment, speed of response, resolution of issue 

Business response:

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Vickie Gorrell's profile image
Vickie Gorrell 
2 years ago

They do respond and I have had good repair people. I just do not like that my repair was not covered. 

Business response:

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Samantha Davenport's profile image
Samantha Davenport 
2 years ago

When I put in a service request I get called immediately to set up an appointment time 

Business response:

Your feedback is greatly appreciated. 

Desean Outlaw's profile image
Desean Outlaw 
2 years ago

Makes the entire process smooth. The companies they use are fast & reliable. Having this insurance takes the stress out of unforeseen breakdowns 

Business response:

Hi Desean, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Brian Graham's profile image
Brian Graham 
2 years ago

The process was easy and the service company was quick to handle the issue. 

Business response:

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Julie Pektor's profile image
Julie Pektor 
2 years ago

Excellent workmanship, quick response, 100% taken care of. 

Business response:

Hi Julie, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy! 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.8 star rating with 95,764 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open tomorrow at 8:00 a.m.