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American Home Shield

4.1
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.1140,045 reviews
Thomas Calhoun's profile image
Thomas Calhoun 
2 years ago

I like that I don't have to worry about unexpected home problems cropping up. 

Business response:

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner. 

LAURIE's profile image
LAURIE 
2 years ago

Good customer service. Only had 1 rude person when calling in 

Business response:

Hi Laurie, Thank you for sharing your American Home Shield experience with us! We hope you continue to enjoy the coverage we provide! 

Donna Wildberger's profile image
Donna Wildberger 
2 years ago

Excellent service. As a customer I was taken care of in less than 24 hours. That's good customer service. 

Business response:

Hi Donna, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy! 

TERRY's profile image
TERRY 
2 years ago

We have had good service. When the repair person couldn't fix our washer and dryer they were replaced. They have been good to us. 

Business response:

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner. 

Sherry Enderle's profile image
Sherry Enderle 
2 years ago

Very quick to respond to a request for service. Plumber was out here the same day. superior customer service. 

Business response:

Hi Sherry, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

JOHN's profile image
JOHN 
2 years ago

I have been with AHS for a couple of years now and the 2 times I've needed them they have responded immediately acquiring the needed assistance with household problems that have risen in my house. Both times the workmen have been competent in their jobs and finished in a short time with good results. I am glad to have them work on my house. 

Business response:

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Amy Bianco's profile image
Amy Bianco 
2 years ago

I had two separate issues. Each was handled in a timely manner and the problems seem to be resolved. 

Business response:

Hi Amy, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner 

Roy Myers's profile image
Roy Myers 
2 years ago

Great deal and customer service. Very helpful and knowledgeable 

Business response:

Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Kim 

T's profile image
T 
2 years ago

They were responsive to my latest call and got a contractor on immediately, who was reliable and efficient. On a previous call, they had assigned an untrustworthy contractor and wouldn’t change to another one when requested. 

Business response:

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.1 star rating with 140,045 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open at 8:00 a.m.