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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Easy to request a service repair and has great coveragez
Business response:
We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.
well after calling 2 twice & getting hung up on after holding for several minutes on the third call I was able to get through to a human . the women was excellent to work with but still awaiting an answe on an ETA on our dishwasher part we've been waiting on since July
Business response:
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. Thanks for your patience during this process.
Very quick response and repairs. Very happy with the repair and response was very quick. I had my plumbing fixed in no time.
Business response:
Thanks for letting us know everything is working out for you!
First technician did not properly repair the plumbing issue. Next technician available was too far out to address an emergency situation. I contracted a separate company to go out to the property immediately.
Business response:
Thanks for sharing your experience and we apologize that it was not as you expected. If you need assistance with anything, please reach out to our customer support line.
Fast service and totally satisfied when it came to replacing items.
Business response:
Thanks for letting us know everything is working out for you!
I am grateful we purchased American Home Shield when we bought our condo. We have had both a plumber and electrician come to fix and replace some minor things and both technicians we're great. Definitely worth the money.
Business response:
Thanks for letting us know everything is working out for you!
The request for service was seamless. The HVAC contractor, R. H, was prompt even during a heat wave. He was equipped, knowledgeable and friendly.
Business response:
Hi Marsha, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!
Hard to get resolution and not always in a timely manner
Business response:
Hi Kathy, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner!
Responsive. Timely. Vendor was prompt and knowledgeable in both identifying and resolving the. Issue with my a/c system.
Business response:
Thanks for letting us know everything is working out for you!
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.8 star rating with 95,765 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open tomorrow at 8:00 a.m.